About Empire Drinks & Refrigeration
Established in 1996, Empire supplies hundreds of businesses in the area with the draught equipment and soft drink refills they need to be able to give their customers exactly what they want, when they want it. The syrup we provide is available as a 10 litre bag in a box; a product which we are proud to be able to offer as all other businesses in the market will only provide 7 litre alternatives. There are a wide variety of flavours to choose from ensuring that we can give satisfaction to all clientele. Empire offers a more concentrated syrup formula which is proven to last longer and therefore save your business money in the future.
Empire is located centrally within the country, the ideal point from which to reach out to customers when necessary. The close knit team provide a personal service, often meaning that customers get to know individual engineers in the field and support staff on the telephones in the office.
Being a family led business Empire currently has 3 generations of the founding family working within the company to deliver premium service and ultimate satisfaction. This element offers a familiarity and commitment that isn’t found when dealing with larger suppliers.
We operate 364 days a year (with the exception of Christmas Day) dedicating time to achieving customer satisfaction, massive savings and ultimate service. Deliveries are made 5 days a week (Monday-Friday) to guarantee that you have ample post mix to cover even the busiest periods.
Should you experience any technical difficulties our team is here to lend a hand. The typical service procedure, should you experience any problems, is to firstly check our Post Mix Tech Support page. If you are unable to locate what you are looking for, contact Empire for a telephone consultation with an engineer. Finally, if the issue is still not resolved an engineer will be dispatched for a site visit. Any repairs, servicing and maintenance will be carried out free of charge for existing customers.
Engineers aim to attend emergency call outs within 24-48 hours ensuring minimal disturbance is experienced. All engineers are fully trained and City Guilds approved, with refrigeration experts qualified to F-Gas regulation criteria. For total comprehensive service and support Empire are ready to assist and cater for all business demands.
How To Get In Touch
If you want to contact us then you can use the following methods: Phone: 01455 233228 Fax: 01455 250434 Email: [email protected]
Where To Find Us
Empire Drinks & Refrigeration 43 Brookside Hinckley Leicestershire LE10 2TG